Issue: Workers must miss work because they are unable to find childcare or they work a shift not covered by typical childcare options
Possible Solution: Make child care referral assistance available as part of employee assistance programs. For workers on the second or third shift with children, be mindful of the challenges to finding child care at those times and give the option of switching to a day shift, if possible.
"EY offers a unique referral service called EY Assist. This is a single source solution to finding consultants or licensed professionals who can help EY employees better manage their lives, both at work and at home. EY Assist referral service is available to employees at no cost and on a confidential basis. Employees are responsible for the cost of any contracted services, however, in many cases the firm will reimburse a portion of the cost. EY Assist can be used to find affordable, quality childcare."
Issue: Workers who have regular childcare must miss work because their regular childcare option has unexpectedly fallen through, or because their child is sick and cannot go to their usual place of care.
Possible Solution: Provide employees access to sick-child options by purchasing care through a child care center or through an in-home provider. A similar process can be used to purchase spots at emergency child care centers.
"Our day care is closed on some holidays that we don’t have off, and I’ve utilized the program to have sitters come to my house and play with him while I work. He’s always enjoyed the sitters, and I appreciate being able to work instead of having to take a vacation day. Without family in town to help out, I’ve found this service to be a lifesaver. Knowing that these sitters and day-care centers have been vetted and had background checks helps me feel more confident about leaving my child in their care when I don’t have any other local options."